Hainfort

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Live Status\Incident History

October 30, 2024

Site Unreachable / Website

Outage

Opened: Oct 30, 2024, 1:35 PM UTC

Duration: 9min 44sec

  • Opened
    Oct 30, 2024, 1:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

Job Not Completed / Scheduling Engine

Outage

Opened: Oct 30, 2024, 1:32 PM UTC

Duration: 8min 5sec

  • Opened
    Oct 30, 2024, 1:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Oct 30, 2024, 1:31 PM UTC

Duration: 14min 37sec

  • Opened
    Oct 30, 2024, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Client Hub

Outage

Opened: Oct 30, 2024, 1:30 PM UTC

Duration: 14min 26sec

  • Opened
    Oct 30, 2024, 1:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:44 PM UTC

    Issue resolved on monitor recovery.

October 10, 2024

Job Not Completed / Scheduling Engine

Outage

Opened: Oct 10, 2024, 5:22 AM UTC

Duration: 3min 28sec

  • Opened
    Oct 10, 2024, 5:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 5:25 AM UTC

    Issue resolved on monitor recovery.

August 2, 2024

Missed Execution / Scheduling Engine

Outage

Opened: Aug 2, 2024, 3:21 AM UTC

Duration: 36sec

  • Opened
    Aug 2, 2024, 3:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2024, 3:22 AM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Aug 2, 2024, 12:21 AM UTC

Duration: 35sec

  • Opened
    Aug 2, 2024, 12:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2024, 12:22 AM UTC

    Issue resolved on monitor recovery.

August 1, 2024

Missed Execution / Scheduling Engine

Outage

Opened: Aug 1, 2024, 9:19 PM UTC

Duration: 40sec

  • Opened
    Aug 1, 2024, 9:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 9:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Aug 1, 2024, 6:19 PM UTC

Duration: 40sec

  • Opened
    Aug 1, 2024, 6:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 6:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Aug 1, 2024, 3:19 PM UTC

Duration: 40sec

  • Opened
    Aug 1, 2024, 3:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 3:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Aug 1, 2024, 12:21 PM UTC

Duration: 36sec

  • Opened
    Aug 1, 2024, 12:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 12:22 PM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Aug 1, 2024, 9:21 AM UTC

Duration: 34sec

  • Opened
    Aug 1, 2024, 9:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 9:22 AM UTC

    Issue resolved on monitor recovery.

July 1, 2024

Healthcheck Assertion Failed / Client Hub

Outage

Opened: Jul 1, 2024, 6:23 PM UTC

Duration: 10min 1sec

  • Opened
    Jul 1, 2024, 6:23 PM UTC

    Issue opened on monitor failure.

  • Identified
    Jul 1, 2024, 6:24 PM UTC

    Issue identified and actively being resolved. Service expected to be operational again by 6:30 PM latest.

  • Monitoring
    Jul 1, 2024, 6:30 PM UTC

    Issue resolved and active monitoring in place.

  • Resolved
    Jul 1, 2024, 6:33 PM UTC

    Issue resolved on monitor recovery.

June 9, 2024

Missed Execution / Scheduling Engine

Outage

Opened: Jun 9, 2024, 3:44 PM UTC

Duration: 43sec

  • Opened
    Jun 9, 2024, 3:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 9, 2024, 3:45 PM UTC

    Issue resolved on monitor recovery.

June 4, 2024

Missed Execution / Scheduling Engine

Outage

Opened: Jun 4, 2024, 11:28 AM UTC

Duration: 33sec

  • Opened
    Jun 4, 2024, 11:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2024, 11:29 AM UTC

    Issue resolved on monitor recovery.

December 21, 2023

Missed Execution / Scheduling Engine

Outage

Opened: Dec 21, 2023, 5:31 AM UTC

Duration: 43sec

  • Opened
    Dec 21, 2023, 5:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 21, 2023, 5:32 AM UTC

    Issue resolved on monitor recovery.

December 7, 2023

Site Unreachable / Client Hub

Outage

Opened: Dec 7, 2023, 10:20 PM UTC

Duration: 41min 42sec

  • Opened
    Dec 7, 2023, 10:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 11:02 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Dec 7, 2023, 10:20 PM UTC

Duration: 36min 28sec

  • Opened
    Dec 7, 2023, 10:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:56 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Website

Outage

Opened: Dec 7, 2023, 10:14 PM UTC

Duration: 40min 26sec

  • Opened
    Dec 7, 2023, 10:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:55 PM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Dec 7, 2023, 10:12 PM UTC

Duration: 36min 34sec

  • Opened
    Dec 7, 2023, 10:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:13 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 7, 2023, 10:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:52 PM UTC

    Issue resolved on monitor recovery.

November 2, 2023

Missed Execution / Scheduling Engine

Outage

Opened: Nov 2, 2023, 11:44 AM UTC

Duration: 43sec

  • Opened
    Nov 2, 2023, 11:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 2, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable / Participant Portal

Outage

Opened: Oct 26, 2023, 3:11 PM UTC

Duration: 19hrs 22min 12sec

  • Opened
    Oct 26, 2023, 3:11 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:24 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Client Hub

Outage

Opened: Oct 26, 2023, 3:10 PM UTC

Duration: 19hrs 14min 30sec

  • Opened
    Oct 26, 2023, 3:10 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:25 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:25 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Website

Outage

Opened: Oct 26, 2023, 3:09 PM UTC

Duration: 19hrs 12min 51sec

  • Opened
    Oct 26, 2023, 3:09 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:26 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:22 AM UTC

    Issue resolved on monitor recovery.

Missed Execution / Scheduling Engine

Outage

Opened: Oct 26, 2023, 3:07 PM UTC

Duration: 17hrs 59min 24sec

  • Opened
    Oct 26, 2023, 3:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 3:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 26, 2023, 3:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 27, 2023, 9:10 AM UTC

    Issue resolved on monitor recovery.

October 15, 2023

Site Unreachable / Client Hub

Outage

Opened: Oct 15, 2023, 7:08 PM UTC

Duration: 15min 28sec

  • Opened
    Oct 15, 2023, 7:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 15, 2023, 7:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Oct 15, 2023, 7:08 PM UTC

Duration: 14min 26sec

  • Opened
    Oct 15, 2023, 7:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 15, 2023, 7:22 PM UTC

    Issue resolved on monitor recovery.

October 13, 2023

Site Unreachable / Participant Portal

Outage

Opened: Oct 13, 2023, 9:24 AM UTC

Duration: 14min 53sec

  • Opened
    Oct 13, 2023, 9:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 9:39 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Client Hub

Outage

Opened: Oct 13, 2023, 9:23 AM UTC

Duration: 14min 50sec

  • Opened
    Oct 13, 2023, 9:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 9:38 AM UTC

    Issue resolved on monitor recovery.

October 11, 2023

Site Unreachable / Client Hub

Outage

Opened: Oct 11, 2023, 5:16 PM UTC

Duration: 30min 27sec

  • Opened
    Oct 11, 2023, 5:16 PM UTC

    Issue opened on monitor failure.

  • Investigating
    Oct 11, 2023, 5:21 PM UTC
  • Resolved
    Oct 11, 2023, 5:46 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Oct 11, 2023, 5:13 PM UTC

Duration: 30min

  • Opened
    Oct 11, 2023, 5:13 PM UTC

    Issue opened on monitor failure.

  • Investigating
    Oct 11, 2023, 5:21 PM UTC
  • Resolved
    Oct 11, 2023, 5:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Client Hub

Outage

Opened: Oct 11, 2023, 11:28 AM UTC

Duration: 39min 45sec

  • Opened
    Oct 11, 2023, 11:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 11:43 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 11, 2023, 11:48 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 11, 2023, 12:13 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Oct 11, 2023, 11:26 AM UTC

Duration: 39min 4sec

  • Opened
    Oct 11, 2023, 11:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 11:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 11, 2023, 11:46 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 11, 2023, 12:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Client Hub

Outage

Opened: Oct 11, 2023, 9:55 AM UTC

Duration: 14min 56sec

  • Opened
    Oct 11, 2023, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 10:10 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Oct 11, 2023, 9:52 AM UTC

Duration: 15min 39sec

  • Opened
    Oct 11, 2023, 9:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 10:08 AM UTC

    Issue resolved on monitor recovery.

October 4, 2023

Site Unreachable / Client Hub

Outage

Opened: Oct 4, 2023, 5:50 PM UTC

Duration: 8min 16sec

  • Opened
    Oct 4, 2023, 5:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 4, 2023, 5:58 PM UTC

    Issue resolved on monitor recovery.

October 1, 2023

Site Unreachable / Participant Portal

Maintenance

Posted: Oct 1, 2023, 5:38 PM UTC

  • Opened
    Oct 1, 2023, 5:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 1, 2023, 5:48 PM UTC

    Issue resolved on monitor recovery.

September 27, 2023

Missed Execution / Scheduling Engine

Degraded Performance

Opened: Sep 27, 2023, 11:01 AM UTC

Duration: 47sec

  • Opened
    Sep 27, 2023, 11:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 11:01 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Minor Outage

Opened: Sep 27, 2023, 10:59 AM UTC

Duration: 1min 11sec

  • Opened
    Sep 27, 2023, 10:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 11:01 AM UTC

    Issue identified and resolved.

September 25, 2023

Missed Execution / Scheduling Engine

Degraded Performance

Opened: Sep 25, 2023, 2:26 PM UTC

Duration: 33sec

  • Opened
    Sep 25, 2023, 2:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 25, 2023, 2:27 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Participant Portal

Outage

Opened: Sep 25, 2023, 2:25 PM UTC

Duration: 9min 31sec

  • Opened
    Sep 25, 2023, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 25, 2023, 2:34 PM UTC

    Issue resolved on monitor recovery.