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October 30, 2024

Site Unreachable

Outage

Opened: Oct 30, 2024, 1:35 PM UTC

Duration: 9m 44s

Affected services:Website

  • Opened
    Oct 30, 2024, 1:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

Job Not Completed

Outage

Opened: Oct 30, 2024, 1:32 PM UTC

Duration: 8m 5s

Affected services:Scheduling Engine

  • Opened
    Oct 30, 2024, 1:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 30, 2024, 1:31 PM UTC

Duration: 14m 37s

Affected services:Participant Portal

  • Opened
    Oct 30, 2024, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 30, 2024, 1:30 PM UTC

Duration: 14m 26s

Affected services:Client Hub

  • Opened
    Oct 30, 2024, 1:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2024, 1:44 PM UTC

    Issue resolved on monitor recovery.

October 10, 2024

Job Not Completed

Outage

Opened: Oct 10, 2024, 5:22 AM UTC

Duration: 3m 28s

Affected services:Scheduling Engine

  • Opened
    Oct 10, 2024, 5:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 5:25 AM UTC

    Issue resolved on monitor recovery.

August 2, 2024

Missed Execution

Outage

Opened: Aug 2, 2024, 3:21 AM UTC

Duration: 36s

Affected services:Scheduling Engine

  • Opened
    Aug 2, 2024, 3:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2024, 3:22 AM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Aug 2, 2024, 12:21 AM UTC

Duration: 35s

Affected services:Scheduling Engine

  • Opened
    Aug 2, 2024, 12:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2024, 12:22 AM UTC

    Issue resolved on monitor recovery.

August 1, 2024

Missed Execution

Outage

Opened: Aug 1, 2024, 9:19 PM UTC

Duration: 40s

Affected services:Scheduling Engine

  • Opened
    Aug 1, 2024, 9:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 9:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Aug 1, 2024, 6:19 PM UTC

Duration: 40s

Affected services:Scheduling Engine

  • Opened
    Aug 1, 2024, 6:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 6:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Aug 1, 2024, 3:19 PM UTC

Duration: 40s

Affected services:Scheduling Engine

  • Opened
    Aug 1, 2024, 3:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 3:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Aug 1, 2024, 12:21 PM UTC

Duration: 36s

Affected services:Scheduling Engine

  • Opened
    Aug 1, 2024, 12:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 12:22 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Aug 1, 2024, 9:21 AM UTC

Duration: 34s

Affected services:Scheduling Engine

  • Opened
    Aug 1, 2024, 9:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2024, 9:22 AM UTC

    Issue resolved on monitor recovery.

July 1, 2024

Healthcheck Assertion Failed

Outage

Opened: Jul 1, 2024, 6:23 PM UTC

Duration: 10m 1s

Affected services:Client Hub

  • Opened
    Jul 1, 2024, 6:23 PM UTC

    Issue opened on monitor failure.

  • Identified
    Jul 1, 2024, 6:24 PM UTC

    Issue identified and actively being resolved. Service expected to be operational again by 6:30 PM latest.

  • Monitoring
    Jul 1, 2024, 6:30 PM UTC

    Issue resolved and active monitoring in place.

  • Resolved
    Jul 1, 2024, 6:33 PM UTC

    Issue resolved on monitor recovery.

June 9, 2024

Missed Execution

Outage

Opened: Jun 9, 2024, 3:44 PM UTC

Duration: 43s

Affected services:Scheduling Engine

  • Opened
    Jun 9, 2024, 3:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 9, 2024, 3:45 PM UTC

    Issue resolved on monitor recovery.

June 4, 2024

Missed Execution

Outage

Opened: Jun 4, 2024, 11:28 AM UTC

Duration: 33s

Affected services:Scheduling Engine

  • Opened
    Jun 4, 2024, 11:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2024, 11:29 AM UTC

    Issue resolved on monitor recovery.

December 21, 2023

Missed Execution

Outage

Opened: Dec 21, 2023, 5:31 AM UTC

Duration: 43s

Affected services:Scheduling Engine

  • Opened
    Dec 21, 2023, 5:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 21, 2023, 5:32 AM UTC

    Issue resolved on monitor recovery.

December 7, 2023

Site Unreachable

Outage

Opened: Dec 7, 2023, 10:20 PM UTC

Duration: 41m 42s

Affected services:Client Hub

  • Opened
    Dec 7, 2023, 10:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 11:02 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 7, 2023, 10:20 PM UTC

Duration: 36m 28s

Affected services:Participant Portal

  • Opened
    Dec 7, 2023, 10:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:56 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 7, 2023, 10:14 PM UTC

Duration: 40m 26s

Affected services:Website

  • Opened
    Dec 7, 2023, 10:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:55 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Dec 7, 2023, 10:12 PM UTC

Duration: 36m 34s

Affected services:Scheduling Engine

  • Opened
    Dec 7, 2023, 10:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:13 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 7, 2023, 10:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 7, 2023, 10:52 PM UTC

    Issue resolved on monitor recovery.

November 2, 2023

Missed Execution

Outage

Opened: Nov 2, 2023, 11:44 AM UTC

Duration: 43s

Affected services:Scheduling Engine

  • Opened
    Nov 2, 2023, 11:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 2, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable

Outage

Opened: Oct 26, 2023, 3:11 PM UTC

Duration: 19h 22m 12s

Affected services:Participant Portal

  • Opened
    Oct 26, 2023, 3:11 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:24 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 26, 2023, 3:10 PM UTC

Duration: 19h 14m 30s

Affected services:Client Hub

  • Opened
    Oct 26, 2023, 3:10 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:25 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:25 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 26, 2023, 3:09 PM UTC

Duration: 19h 12m 51s

Affected services:Website

  • Opened
    Oct 26, 2023, 3:09 PM UTC

    Issue opened on monitor failure.

  • Identified
    Oct 26, 2023, 4:10 PM UTC
  • Identified
    Oct 27, 2023, 9:26 AM UTC

    Issue expected to be resolved within the next hour.

  • Resolved
    Oct 27, 2023, 10:22 AM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Oct 26, 2023, 3:07 PM UTC

Duration: 17h 59m 24s

Affected services:Scheduling Engine

  • Opened
    Oct 26, 2023, 3:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 3:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 26, 2023, 3:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 27, 2023, 9:10 AM UTC

    Issue resolved on monitor recovery.

October 15, 2023

Site Unreachable

Outage

Opened: Oct 15, 2023, 7:08 PM UTC

Duration: 15m 28s

Affected services:Client Hub

  • Opened
    Oct 15, 2023, 7:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 15, 2023, 7:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 15, 2023, 7:08 PM UTC

Duration: 14m 26s

Affected services:Participant Portal

  • Opened
    Oct 15, 2023, 7:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 15, 2023, 7:22 PM UTC

    Issue resolved on monitor recovery.

October 13, 2023

Site Unreachable

Outage

Opened: Oct 13, 2023, 9:24 AM UTC

Duration: 14m 53s

Affected services:Participant Portal

  • Opened
    Oct 13, 2023, 9:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 9:39 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 13, 2023, 9:23 AM UTC

Duration: 14m 50s

Affected services:Client Hub

  • Opened
    Oct 13, 2023, 9:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 9:38 AM UTC

    Issue resolved on monitor recovery.

October 11, 2023

Site Unreachable

Outage

Opened: Oct 11, 2023, 5:16 PM UTC

Duration: 30m 27s

Affected services:Client Hub

  • Opened
    Oct 11, 2023, 5:16 PM UTC

    Issue opened on monitor failure.

  • Investigating
    Oct 11, 2023, 5:21 PM UTC
  • Resolved
    Oct 11, 2023, 5:46 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 11, 2023, 5:13 PM UTC

Duration: 30m

Affected services:Participant Portal

  • Opened
    Oct 11, 2023, 5:13 PM UTC

    Issue opened on monitor failure.

  • Investigating
    Oct 11, 2023, 5:21 PM UTC
  • Resolved
    Oct 11, 2023, 5:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 11, 2023, 11:28 AM UTC

Duration: 39m 45s

Affected services:Client Hub

  • Opened
    Oct 11, 2023, 11:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 11:43 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 11, 2023, 11:48 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 11, 2023, 12:13 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 11, 2023, 11:26 AM UTC

Duration: 39m 4s

Affected services:Participant Portal

  • Opened
    Oct 11, 2023, 11:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 11:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 11, 2023, 11:46 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 11, 2023, 12:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 11, 2023, 9:55 AM UTC

Duration: 14m 56s

Affected services:Client Hub

  • Opened
    Oct 11, 2023, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 10:10 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 11, 2023, 9:52 AM UTC

Duration: 15m 39s

Affected services:Participant Portal

  • Opened
    Oct 11, 2023, 9:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 11, 2023, 10:08 AM UTC

    Issue resolved on monitor recovery.

October 4, 2023

Site Unreachable

Outage

Opened: Oct 4, 2023, 5:50 PM UTC

Duration: 8m 16s

Affected services:Client Hub

  • Opened
    Oct 4, 2023, 5:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 4, 2023, 5:58 PM UTC

    Issue resolved on monitor recovery.

October 1, 2023

Site Unreachable

Maintenance

Posted: Oct 1, 2023, 5:38 PM UTC

Affected services:Participant Portal

  • Opened
    Oct 1, 2023, 5:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 1, 2023, 5:48 PM UTC

    Issue resolved on monitor recovery.

September 27, 2023

Missed Execution

Degraded Performance

Opened: Sep 27, 2023, 11:01 AM UTC

Duration: 47s

Affected services:Scheduling Engine

  • Opened
    Sep 27, 2023, 11:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 11:01 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Minor Outage

Opened: Sep 27, 2023, 10:59 AM UTC

Duration: 1m 11s

Affected services:Participant Portal

  • Opened
    Sep 27, 2023, 10:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 11:01 AM UTC

    Issue identified and resolved.

September 25, 2023

Missed Execution

Degraded Performance

Opened: Sep 25, 2023, 2:26 PM UTC

Duration: 33s

Affected services:Scheduling Engine

  • Opened
    Sep 25, 2023, 2:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 25, 2023, 2:27 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 25, 2023, 2:25 PM UTC

Duration: 9m 31s

Affected services:Participant Portal

  • Opened
    Sep 25, 2023, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 25, 2023, 2:34 PM UTC

    Issue resolved on monitor recovery.